1. For what purposes do we process your personal data?
We process your personal data in order to provide you with our services connected to the Game, as well as to contact you if we need to.
We also process your personal data to collect Game analytics. For more information, please, check “Analytics” section.
In addition to that we process your personal data to provide you with advertisements, which have been tailored to meet your interests with the help of our partners. For more information, please, check “Advertising” section.
In any cases we may process your personal data, if we are obliged to do so by applicable laws. We may also process your personal data, in case we are entitled to do so by the applicable data protection laws without obtaining your consent.
2. On what legal basis do we process your personal data?
We process your personal data on the basis of your consent to such processing.
3. What data do we process?
We process the following data:
− your Game ID (identification number). A Game ID is used to keep your data separate from data of any other user. Our system provides you with a Game ID automatically when you install the Game on your device. The Game ID is a randomly assigned set of symbols, which does not contain any data that may identify you. Each time you delete the Game and re-install it, you are assigned a new Game ID.
− your location data. These data include information about your IP address, state and city of your location. We process these data in order to adjust Game language and currency settings for you. Such data may also be used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).
− your device information. These data include the operation system of your device and the version of the Game you use, your device ID (identification number), brand and model of your device. We need these data to provide you with the Game updates. Such data may also be used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).
− your Game information. These data include information about your Game achievements, completed Game levels and actions taken within the Game, as well as in-game purchases, such as a payment identification number, the type and amount of a product, its price in your local currency.
− information you provide to us when addressing our help&support team or communicate with us through our official communities in social networks.
− advertising data, such as your mobile advertising identifiers (Apple IDFA or Google Advertising ID), network carrier and your advertising tracking settings. Such data are used for advertising and analytics (for more information, please, check “Advertising” and “Analytics” sections).
We may also process the following data provided to us by Facebook in case you use “Play with Friends” (Facebook Synchronization) option:
− your name as written in your Facebook profile.
− your email, which you used for your Facebook profile registration. We normally do not process this information. However, we may process it in case we need to contact you with regard to our services connected to the Game.
− your Facebook profile image. Your Facebook profile image is used to mark you as a player.
− the list of your Facebook friends, who also play the Game. We process such information to make your playing experience more personal: can check your friends’ Game progress and compete with them.
No other data connected to your Facebook profile is available to us. We do not process your Facebook authorization data.
4. Do we process you payment information?
We do not collect or process any information related to your payment instrument, such as bank card number, its validity term or your name as written on it.
5. Do we provide third parties with your personal data?
Yes. For the purposes of analytics and advertising, we use services and solutions provided by third parties. Such parties process these data on our behalf and the respective technical solutions represent a part of the Game. Any transfer of your personal data to any of our partners is based on a written agreement, and we make sure such a third party complies with the applicable data protection regulations.
In certain cases we may transfer information about you to other third parties (for example, independent personal data controllers), if we are obliged or allowed to do so by applicable laws. If it is the case, we transfer such information while adhering to applicable personal data protection laws, including, but not limited to, General Data Protection Regulation 2016/679.
6. How long do we process your personal data?
We process all the data we collect for as long as you use the Game and 30 months after you stop using the Game. If you do not use the Game for 30 continuous months, we erase your personal data from our data base, as well as request the same erasure from any third parties, whom your data may have been transferred to. We may erase your personal data earlier if we do not need to process such data anymore.
7. Do we process any personal data of children?
We do not use the Game to knowingly solicit data from or market to children under the age of 13.
If you believe that we process personal data of a child below 13 years old, please, contact us and we will make all reasonable efforts to stop processing such data and erase it as soon as possible.
8. What rights do you have with regard to your personal data?
Under the applicable data protection regulation, if you are a citizen of the EU and fall within the scope of a data subject, you are entitled to the following rights: right of access, right to rectification (correction), right to erasure (deletion), right to data portability, right to object, right to restriction of processing, right to withdraw consent.
− right of access. You have the right to access your personal data, which we process. In order to access your personal data, please, send us a message describing your request through email.
− right to erasure (deletion). You have the right to ask us to completely delete your personal data. In order to have your personal data erased (deleted), please, send us a message describing your request through our email. Please, be informed that we will not erase your Game ID, as we need to keep it for our internal records. However, we will erase all data that may help us identify you; therefore, your Game ID will not be considered personal data anymore.
− right to object. You have the right to object to processing of your personal data for the purpose of direct marketing.
− right to withdraw consent. You have the right to withdraw your consent for personal data processing. Any withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. In order to withdraw your consent, please, send us a message describing your request through our email.
− right to restriction of processing. Please, be informed that this right may be exercised only in a situation set forth in Article 18 of General Data Protection Regulation 2016/679. In order to restrict processing of your personal data, please, send us a message describing your request and stating the basis of restriction through our email.
− right to data portability. You have the right to ask us to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller. In order to have your personal data transferred to you, please, send us a message describing your request to our contact e-mail or through our email.
Please, consider that deletion of your personal data will mean that all your in-game achievements (including in-game goods) may be unavailable to you anymore. Deletion of personal data is irreversible. You will not have a chance of restoring your personal data.
We also draw your attention to the fact that processing your personal data (except for data that we use together with our partners to serve advertisements to you) is necessary to provide you with the Game and services that are connected to the Game. If you choose to withdraw your consent, you may have to stop using the Game.
9.How can you send us a message？
In case you want to submit a request and exercise any of your rights stated above, please, follow these instructions:
1）− go to in-game Settings menu and tap Help and Support;
− tap Contact Us button (a texting cloud) in the upper right corner;
− write your request and submit it.
It is important that you submit your requests using our Email. Obtaining a request sent directly from within the Game makes us sure that such a request comes from the user.
3）Follow us in Facebook and send a message：https://www.facebook.com/Mahjong-Food-City-109536153914706/?modal=admin_todo_tour
We show advertisements in our Game with the help of third-party advertising partners. We integrate their technologies into our Game, which are then used by our partners to select the advertisements that meet your interests in the best way.
If you do not want to receive targeted advertisements, please, adjust settings of your device as instructed below.
11.How can you adjust privacy settings of your device?
If you want to exercise your right to object to processing of your personal data for the purpose of direct marketing, please, adjust the privacy settings of your device:
− iOS operation system: enable Limit Ad Tracking on iOS by opening “Settings,” then tapping on “Privacy,” then “Advertising”, and sliding the Limit Ad Tracking switch to “On”.
− Android operation system: opt out of Ads Personalization on Android by opening “Settings”, then tapping “Google”, then “Ads”, then enable the switch next to “Opt out of Ads Personalization”.
In order to analyze various aspects of Game functioning, we need to collect and process certain information with regard to your interaction with the Game. Such information includes your location data, information about your device and advertising data. It may also comprise information about errors of the Game functioning. For this purpose we use technologies and solutions provided by third parties – our analytical partners. We integrate such technologies into the Game and our partners process the data on our behalf to provide us with analytics.
Processing data for analytical purposes is based on a legitimate interest of the Licensor – analyzing data about the Game for commercial purposes. Analytics helps us to provide better services to users, update and develop our Game. For example, we may use such information in order to fix Game errors, evaluate demographic composition of our users, determine what features to add to the Game or whether we need to translate the Game into another language.